Breaking the Myths about ITIL Certification

Information Technology Infrastructure Library (ITIL) is extensively implemented and followed in the field of IT. With the increasing value of ITIL, the demand for a suitable certification is also growing. As is the case with any other popular trend, there are misconceptions surrounding ITIL certification as well. Whether you’re planning to get ITIL certification Singapore or ITIL certification India, you need to break the myths and get to know the facts. Here’s a look into the common myths about ITIL certification.

Myth 1: ITIL training can solve problems quickly

The fact that pursuing ITIL training and getting a certification can be highly beneficial for businesses cannot be denied, but at the same time it’s not the panacea for all problems that your business faces. It’s just a framework that assists employees in making the best decision down the lane and not any kind of quick solution.

Myth 2: ITIL is a standard

Here’s another very common misconception surrounding ITIL certification. However, the fact is that ITIL is only a set of practices devised by expert IT managers. At the end of the day, it’s up to you to assess if the practice would be suitable for your organization and take a call accordingly. You can use ITIL practices that give the best IT services results.

Myth 3: ITIL certification is suitable only for higher level management professionals

It’s one of the most prevalent myths that ITIL certification is essential only for the professionals in top IT management positions. Actually, it can be useful for all those associated with a business. The key is to find the right course based on the individual’s position. For instance, entry-level employees who require just an overview of the ITIL framework can opt for the ITIL Awareness program that delves into the fundamentals in one day’s training.

Myth 4: ITIL is for service providers

The ITIL framework is applicable to almost all kinds of businesses. It’s a misconception that if a business doesn’t concentrate on IT, it cannot take advantage of a modern method of running business and servicing its customers. If you’re assuming that ITIL certification will benefit only your IT division, you’re wrong. All businesses can benefit from ITIL.

To mitigate the possible negative effects of believing in misconceptions, it’s essential that you get the facts right. If you want to get an ITIL certification, Singapore, Australia or almost every other country for that matter, has reputed institutions that offer the training.

Payment made easy

A Walk Down Memory Lane:

Let us go rewind our clocks and reverse the chronological order. Imagine the view outside a telephone office or electricity bill payment counter. Long queues, commotion, sweat and exhaustion. Bill payment was one of the headaches that all of us have been acquainted with. Standing in long queues in scorching heat is never desirable. However, missing the payment of a bill creates a loss of hassle. It leads to late payment fine and a lot of tension. But standing in long queues on workdays can make us late for our work and in extreme situations can also lead to loss of pay in work. This is even more troublesome.

This system of bill payment had continued for decades. This not only led to a wastage of time but also a lot of wastage of energy. Also because a lot of time was being wasted, it led to a loss of patience amongst payers which in turn led to commotion and a lot of chaos. Even on the part of the employees who used to take the payments and issue receipt, a lot of their time was wasted which could be used to do more constructive work. Issuing bills and payment receipt also led to a wastage of paper.

A New Way of Payment:

With the development and rapid advancement of technology, new and easier methods of payment came into bay. Paper bills got replaced with SMS on the mobile phones, e-bills delivered through emails. However, still for a long time payment of bills remained stuck in the old rigmarole where one had to still stand in long queues for half of the day and pay the bill. Technologists continued their hard work to find an appropriate alternative to bill payment method-this led to the rise of self-service payment kiosk.

Self-service payment kiosk have now replaced payment counters. There are no more long queues and chaos. Self-service kiosks are standing structures which have a touch screen through which transactions can be made. Now mobile phone bills, telephone bills, electricity bills and even money transfer is done through these self-service payment kiosks.

The main advantage of these kiosks have been the saving of time and energy. A lot of constructive work can be done in the time that is saved. Also, there has been a huge depletion in natural resources that has led to ecological imbalance with its adverse effects. These kiosks have been a solution to trees being felled for paper.