Breaking the Myths about ITIL Certification

Information Technology Infrastructure Library (ITIL) is extensively implemented and followed in the field of IT. With the increasing value of ITIL, the demand for a suitable certification is also growing. As is the case with any other popular trend, there are misconceptions surrounding ITIL certification as well. Whether you’re planning to get ITIL certification Singapore or ITIL certification India, you need to break the myths and get to know the facts. Here’s a look into the common myths about ITIL certification.

Myth 1: ITIL training can solve problems quickly

The fact that pursuing ITIL training and getting a certification can be highly beneficial for businesses cannot be denied, but at the same time it’s not the panacea for all problems that your business faces. It’s just a framework that assists employees in making the best decision down the lane and not any kind of quick solution.

Myth 2: ITIL is a standard

Here’s another very common misconception surrounding ITIL certification. However, the fact is that ITIL is only a set of practices devised by expert IT managers. At the end of the day, it’s up to you to assess if the practice would be suitable for your organization and take a call accordingly. You can use ITIL practices that give the best IT services results.

Myth 3: ITIL certification is suitable only for higher level management professionals

It’s one of the most prevalent myths that ITIL certification is essential only for the professionals in top IT management positions. Actually, it can be useful for all those associated with a business. The key is to find the right course based on the individual’s position. For instance, entry-level employees who require just an overview of the ITIL framework can opt for the ITIL Awareness program that delves into the fundamentals in one day’s training.

Myth 4: ITIL is for service providers

The ITIL framework is applicable to almost all kinds of businesses. It’s a misconception that if a business doesn’t concentrate on IT, it cannot take advantage of a modern method of running business and servicing its customers. If you’re assuming that ITIL certification will benefit only your IT division, you’re wrong. All businesses can benefit from ITIL.

To mitigate the possible negative effects of believing in misconceptions, it’s essential that you get the facts right. If you want to get an ITIL certification, Singapore, Australia or almost every other country for that matter, has reputed institutions that offer the training.

Managing Your Mobile Restaurant with an Efficient POS System

The concept of a food truck is exciting for not just food lovers but chefs and restaurateurs as well. The idea of recreating your menu on the go and reaching out to a plethora of new customers makes it an exhilarating experience. Food trucks are a fast way to make money as well as build a considerable customer base. But with all the excitement comes a lot of pressure. Managing your resources when you are running a mobile business is crucial for its success. You need the right tools to ensure the business runs smoothly.

A point-of-sale (POS) system can help you overcome any hurdles related to the management of your business. POS software and hardware come in handy when you have a business which is always on the go. You are limited by time and space to sort out your inventory, keep records of transactions, and sort every little bit of your business. Therefore, a POS system will track and record your food truck’s activities efficiently. The multi-functionality of these systems allows you to simultaneously update your records, generate reports, print tickets, manage multiple payment gateways, process discounts, and stock up when supplies get low.

POS systems vary from one business to another. Based on the complexity of yours, you have to choose a system which is best suited for it. If your food truck is on the road for a limited time or you are trying to promote your restaurant through it, then you may not need a comprehensive POS system. However, when all you have is the food truck, it is better to choose a system which is affordable, secure, complex, and customizable. This will help you in the long run when your business starts to take off and you have a large number of orders to fill.

Your culinary dreams can become a reality only with the proper management of resources. This is possible with the help of a system which is capable of handling multiple tasks capably. The best part about POS systems is their ease of use and capabilities. They can be used for simple tasks such as generating invoices to complex ones where they manage customer accounts and inventory.

Equip your truck with a POS system at the beginning of your food truck journey because it is easier to manage when the business picks up momentum. If you are overwhelmed by the sheer complexity of the system, start small and build on your experiences with the system.

Discover The Joys Of Dining At An F&B Franchise Singapore Locals Have Access To

There are countless options in delicious dining on the Malay Peninsula, particularly if you choose to travel to the southernmost tip of this region. For instance, you can stop into an F & B franchise Singapore locals have access to. This is the perfect way to find fresh, satisfying and truly sumptuous fare.

Establishments like these serve truly authentic cuisine and this means that you will get a chance to sample many of the dishes that are popular and well-loved by the locals in this area. Best of all, not only does the food taste good, but the service is exceptional and many of the included ingredients have a range of natural healthy benefits. You can eat to your fill without feeling weighted down or heavy.

One of the most popular dishes at this restaurant is fish balls. These look a lot like meatballs except they are entirely comprised of fish, rather than being made from pork or beef. This can be ordered as a standalone entree or it can be included in an entire meal. Many diners opt to have their fish balls placed right on top of a bed of yellow noodles that have been coated in a flavorful combination of rice wine vinegar, chile and sesame oil.

There are always specials available at these outlets. If you shop online for a high-value promotional offer, you can feed yourself and all of you traveling companions at a highly reasonable cost. In addition to offering a range of tantalizing entrees, this establishments offers an incredible selection of beverages and many, incredible desserts. From chicken cutlets and mince meat noodles to seared abalone, there are always plenty of things to choose from.

Dining establishments like these are just as popular among expats and locals as they are among tourists. This is because they are made with a number of fresh, healthy and locally sourced ingredients. People can sate their palates without feeling bad about themselves afterwards. More importantly, shoppers can look for large, filling portions and plenty of the menu items that they enjoy best. It is possible to get good value all around when eating at these locations.

Those who love the great taste of the food that is offered at this restaurant can even take advantage of the menu offerings that are available online. This company has its own, comprehensive e-shop. There are also many different locations to choose from and thus, when you travel to Singapore, it won’t be difficult to find a location near you.

Payment made easy

A Walk Down Memory Lane:

Let us go rewind our clocks and reverse the chronological order. Imagine the view outside a telephone office or electricity bill payment counter. Long queues, commotion, sweat and exhaustion. Bill payment was one of the headaches that all of us have been acquainted with. Standing in long queues in scorching heat is never desirable. However, missing the payment of a bill creates a loss of hassle. It leads to late payment fine and a lot of tension. But standing in long queues on workdays can make us late for our work and in extreme situations can also lead to loss of pay in work. This is even more troublesome.

This system of bill payment had continued for decades. This not only led to a wastage of time but also a lot of wastage of energy. Also because a lot of time was being wasted, it led to a loss of patience amongst payers which in turn led to commotion and a lot of chaos. Even on the part of the employees who used to take the payments and issue receipt, a lot of their time was wasted which could be used to do more constructive work. Issuing bills and payment receipt also led to a wastage of paper.

A New Way of Payment:

With the development and rapid advancement of technology, new and easier methods of payment came into bay. Paper bills got replaced with SMS on the mobile phones, e-bills delivered through emails. However, still for a long time payment of bills remained stuck in the old rigmarole where one had to still stand in long queues for half of the day and pay the bill. Technologists continued their hard work to find an appropriate alternative to bill payment method-this led to the rise of self-service payment kiosk.

Self-service payment kiosk have now replaced payment counters. There are no more long queues and chaos. Self-service kiosks are standing structures which have a touch screen through which transactions can be made. Now mobile phone bills, telephone bills, electricity bills and even money transfer is done through these self-service payment kiosks.

The main advantage of these kiosks have been the saving of time and energy. A lot of constructive work can be done in the time that is saved. Also, there has been a huge depletion in natural resources that has led to ecological imbalance with its adverse effects. These kiosks have been a solution to trees being felled for paper.

Tracking, Reviewing and Making Changes in Excel workbook

The Track Changes feature can be used to keep a track of, maintain and display the changes made to a spreadsheet or workbook. Identifying, accepting, and / or rejecting a change becomes easier with the Track Changes function. This is especially helpful when a workbook is being used and edited by several people. You can learn how it works in depth at an advanced excel training class.

This is how to use it –

* Go to Review, click on Changes and choose Track Change.

* Select Highlight Changes from the dropdown menu.

* On the window that appears, click on the checkbox next to Track changes while editing. This also shares your workbook.

* Under Highlight which changes, select whichever options you need – Who, Where and When. Click OK.

* Again click OK when Excel asks you to save the workbook.

Track changes have now been enabled for the workbook and Excel will automatically keep a track of all the changes being made. Cells with blue borders and blue triangles in the upper left hand corner of the cells indicate that they have been edited. Hovering the mouse on an edited cell will give all the information (who, when and what has been changed) in a pop-up box.

Reviewing Changes – Accepting and Rejecting

* Go to Review, click on Changes and choose Track Change.

* Click on Accept / Reject Changes from the dropdown menu.

* On the window that appears, specify the criteria for reviewing changes. For example – reviews made by a certain person, review pending changes, review a particular area in a spreadsheet, etc. Click OK.

* An Accept / Reject Changes window will appear. Select the option you need.

Making Changes

Additional information can be added to the contents of a cell in the form of comments. This is kept hidden from view so as to save space in the spreadsheet.

* Select the cell where you want to add a comment.

* Go to Review and click on New Comments.

* A box will appear next to the cell you have already selected. Add your comment in this comment box. Click outside the box when done.

* The commented cell is now indicated by a red triangle in the top right hand corner of the cell.

Comments already made can be edited in the same way.

Once Track Changes has been enabled it is possible to maintain a record of all the changes made in a separate spreadsheet.

Steps for Starting Online Marketing for Your Business

Are you planning to embark towards the area of online marketing for your business? The following steps will be helpful for you.

Create a website for your business

After your brand is in place, there is a requirement for a website for showcasing it. It is most important to note that your corporate website should be treated as real estate. You should not use any Tumblr like websites when your URL becomes a component of some other website. When you do that, your brand will not inspire confidence. So, it is imperative that you must procure your own URL for the business so that your website can be built from there.

You should have clarity with your mission

You need to figure out the brand for your company. For that the following questions need to be answered.

1. What are the core values for your business?

2. How are you different from your business rivals that offer similar products or services?

3. What is the mission for your business?

Your markets should be properly defined

After your site is up and is functional, it is important to add more info regularly on what you have to offer. You must also ensure that your specialized services and products and the vertical markets are well-defined. Mention the specific business solutions that are offered by you and the target customers they apply to. During the emergence of your online activities, your target audiences can be targeted in various specific ways.

Make your content presentable and updated

After the corporate website has been published, you need to ensure that its content and pages are presentable and updated. You need to include new posts, blogs, product info, images and text as frequently as possible. You need a dependable CMS or Content Management System for uploading new content regularly and easy to publish and edit new content without involving any kind of technical help. Word press is an example of a flexible CMS.

Claim space in directories

Apart from you business website, it is critical to locate directory websites and clam your space on them. Some popular examples include Yelp or Yahoo Local but each business has relevant directories are specifically dedicated to them. Once you have successfully created your business profiles in such broader portals, you need to seek out some specific sites and get your accounts created in them too.

Once the accounts have been created, it is vital to make sure that your profiles are developed beyond just having the basic contact info are in place so that the consumers have the confidence that your business is well-established. When you start your own business, you will also need to take care of online marketing to give you more visibility. Hiring an online marketing agency would be a good idea.

Workplace and Safety

Working to earn a living is one of the unsaid rules of life. We all spend maximum part of the day in our workplace trying to work hard to earn our bread. As so much time is spent in the workplace, it is of utmost necessity that the workplace environment is conducive for the employees. Apart from good environment that is suitable for one’s mental health (something that employers look into by promoting various engagement activities), it is of utmost important that the workplace environment is suitable for one’s health. It is also important to work in an environment that is safe.

There has been instances in history where workers (especially those working under hazardous circumstances) have lost their lives as the employer had not ensured that the place where they were working was safe for them or that the health of their employees did not get jeopardized by being exposed to hazardous conditions for a prolonged period of time. Thus in the recent past, most countries have taken workplace safety and health (WSH) matters very gravely and have also taken steps to ensure that workplace safety and health issues are taken care of by employers. In many countries even legislations have been passed to ensure that the workplace for all employees is safe and conducive for good health.

Workplace safety and health issue is both the employer and the employee’s responsibility. The employees must ensure that they follow safety and health procedures at workplace. They must not endanger their or their colleague’s life, they should also not tamper with safety devices or handle them recklessly. They should report about any hazardous condition that they notice and provide feedback as to how to improve upon them. In order to ensure that the employee takes up the responsibility and performs their role well, WSH training is given to them .

This WHS training are also given to employers. They have to eradicate or at least control risk at the workplace. They must ensure safe work environment, must make sure that while handling devices employees follow safe methods. They must make plans for dealing with emergencies and share these plans with the employees, along with providing them with enough resources to deal with emergency situations.

Thus these trainings are very important to make sure that the workplace is safe and heathy for the workers. This also ensures a happy and healthy relation between the employer and the employee.

So you decided to outsource – How to choose a third party payroll firm

Companies have to judiciously use their resources if they want to out-smart their competitors and grow. Time is one of the most important resources and hence, many companies decide to sign up for payroll outsourcing services because this function may consume considerable time. If you decide to outsource your payroll services, you have to consider a few factors before zeroing in on the right provider.

The financial aspect

Firms that offer payroll services do not charge equally. So, you must consider the cost aspect while trying to hire a firm. Though firms that offer reliable services may charge you slightly more, you can almost be certain that you will get good services from them. But thinking that only those companies that charge more fees will be good is wrong. There are companies that offer excellent services at reasonable costs. You should therefore do your research properly and choose a good firm that can fulfill your requirements in the right manner.

Technological factor

Firms that offer payroll services adopt various tools and techniques to serve their clients. But you must check whether the firms you are considering are using the right techniques and tools that suit your needs.


You should check the track records of the firms that you are considering. By visiting their websites and studying the testimonials and reviews written by their past customers, you can make out if a firm is worth being considered or not. You can also make inquiries with your business associates or friends in the business world for suggesting the names of firms because they may have already utilized the services of such professional companies. Of course, you have to do further research for choosing the most suitable company that can fulfill your needs perfectly.


You must also check if the firms you are considering offer a comprehensive range of services that cover all the aspects of payroll services. Choosing a firm for every function may be a laborious process. Not only that, hiring multiple firms for your various needs may create more headaches for you.

Customer support

Checking to find out if the companies you are considering are bestowing enough attention on customer support is very important. Otherwise, you may get a cold response to your repeated requests and this may frustrate you.

Tax compliance

Tax compliance is another factor you can consider while hiring a third party payroll firm. If you choose a firm that agrees to file payroll taxes on your behalf, you will be relieved of considerable work. You can devote the time saved towards other important functions of your business.

Easy Steps to Start Speaking Mandarin

Mandarin is the native and indigenous language of China. The Chinese sub-continent has spoken the language for over a thousand years. It is one of the oldest languages that gave rise to one of the most robust and sophisticated civilizations in the ancient world. The Chinese empire was derived by many family dynasties, and like various dynasties across the world, the language has become complex and yet refined. Mandarin is one of the most difficult languages in the world. Its script and culture is steeped in various ancient mysticisms. It is also a very tone based language. While many languages in the east and South-East Asian continent are almost entirely tone based, Mandarin is the only language that exemplifies it perfectly. Here are some tips to master the language quickly and easily at Mandarin classes in Singapore .

Watch your tone

Mandarin is heavily dependent on the kind of tone used during conversation. It is the only language wherein the same word or phrase could mean several other things based entirely on the tone in which the words or phrases are spoken. This is a very important part of understanding the language. It is also a vital part to practice and understand perfectly before you embark on learning the language.

Memorize vocabulary

Mandarin as a language is not very complicated in vocabulary. It is in fact one of the simpler vocabularies that you may find amongst all languages. It is the tone that impedes the kind of language connotations. It is always advisable to memorize the vocabulary as soon as possible, mostly because understanding the vocabulary and memorizing it is the easier part of learning Mandarin. Once you learn the vocabulary, it is important to implement it in regular practice with the tone.

Number counting

This is a complicated process in the language. It is commonly advised to begin with your numerals in the language as it would take up most of your time in learning. The Chinese numerals are very similar to the Roman Latin numerals. In concept the practice of using long pronounced digits are almost the same, which is why it is important that you exercise caution while implementing and practicing numbers.

Find a native speaker

It is very useful to buddy up with someone to learn a language. If you are going to a particular language class, it is easy, however, you could enlist yourself on one of the online groups for free and practice speaking with a native speaker.